Privacy Policy
The Vineyard is committed to protecting its customers'
privacy. The Vineyard values its customer relationships and customers'
privacy, and we take special care to maintain your trust. In order to
fully understand your rights, we encourage you to read this Privacy Policy
Statement. Please direct questions to info@thevineyardva.com.
Our privacy policy addresses the following questions:
When does
The Vineyard collect my personal information?
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The Vineyard gathers information from members and visitors in the following
ways: voluntary submission from customers placing orders, requests to
join The Vineyard’s mailing lists, cookie technology and IP addresses.
Registration
When you shop at TheVineyardVa.com, we may need to collect information
that helps us identify you. This may include your name, address, zip code,
country, and email address, as well as telephone numbers at which you
can be contacted when purchases are made or orders placed. Other specific
services may have additional informational requirements. On occasion,
we may also collect additional personal information if you choose to enter
a contest or complete a survey form.
When you order from The Vineyard, we also ask for your name, shipping
address, telephone number, and your credit card number, billing address,
and expiration date (your "Order Information.") This information
is necessary for us to process your order and to notify you about important
changes to the Web Site, new features, or special offers you may find
useful. If you would rather not receive this information, simply notify
us at info@thevineyardva.com.
You may also be given the option to receive occasional, special offers
from companies other than The Vineyard. If you have chosen to receive
this information and change your mind, simply notify us at info@thevineyardva.com.
Cookies
We use cookies to store and track your preferences to provide you with
a more personalized experience. A cookie is a message sent to your browser
from a Web server and stored on your computer's hard drive. Most Internet
sites use cookies. You can set your browser preferences to reject all
cookies, but this will prevent you from using most customized services,
and you may have to repeatedly enter personal information in order to
participate in various services or promotions. Cookies make your experience
easier by saving your preferences and passwords. We also use cookies that
contain no personal information at all. These cookies help us estimate
our audience size, determine which areas of the TheVineyardVa Web site
are the most popular, and serve targeted advertising.
IP Address
We may log IP addresses for the purposes of systems administration, or
to report information in aggregate form to our retail partners and advertisers
(e.g., how many visitors logged in to our Web Site) in a form that is
not personally identifiable. An IP address is a number that is assigned
to your computer automatically when you use the Internet. When you visit
a particular Web page in the TheVineyardVa Web site, our servers log your
IP address.
How is my personal information
used?
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Customized Look and Feel
The Vineyard gathers visitor and customer information to provide you with
an effortless, satisfying experience. For instance, we may use your personal
information to greet you when you return to our site and to provide you
with specific information (such as your previous purchases and recommendations
for new purchases), as well as services we think will be of interest to
you. We review our members' preferences, demographics, traffic patterns,
and other information - as a whole - so that we can better understand
who our audience is and what it wants.
Banner Advertising
Tracking member preferences also helps us provide useful, targeted advertising.
Targeted ads are those that are much more likely to be of interest to
you and are more productive for our advertisers. We do not share your
personal information with advertisers. We, or third-party ad servers acting
on our behalf, act as the middleman between you and the advertisers that
want to reach you. Our third-party ad servers may have access to your
personal information, but are bound by the terms of this Privacy Statement.
E-mail
If you elect to join one of The Vineyard’s email lists, or you register
with our site, from time to time we may e-mail you with informative messages
about our services or third-party products that may be of interest to
you. When you request, you will be added to our e-mail list for weekly
tastings and information about other specials and special events. You
may notify us at any time that you wish to discontinue such mailings.
Who does The Vineyard share information with?
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We do NOT sell or share your personal information
with any other businesses or organizations. We do NOT keep your credit
card number(s) on our servers. If you request, we will maintain hard copy
files of credit card numbers to facilitate future ordering. In either
event, credit card information is used only to process credit transactions
through our financial institutions. In general, we will not disclose any
personal information to third parties, except to the extent necessary
to provide you with a requested product or service, or under circumstances
required by law. We will disclose your personal information when we believe
in good faith that any applicable law, regulation, or legal process requires
it, or where we believe disclosure is necessary to protect or enforce
our rights or the rights of another member. We may also disclose aggregated
statistics in order to describe our services and audience to prospective
partners, advertisers, investors, and other third parties. Aggregate data
is not traceable to you specifically.
Specific uses of personal information that vary from this Privacy Statement
(if any) may be found in the Legal Information or privacy policies applicable
to that particular service. To the extent that you are notified of uses
of your personal information which are different from those described
in this Privacy Statement, or in a separate contest or promotion, the
uses of which you are specifically notified will govern that service,
sweepstakes, contest, or promotion. We do not control the privacy policies
of our advertisers and other third party sites to which we provide banner
ads and links. If you click through a banner ad or link and submit your
information to an advertiser, you will be subject to their privacy policies.
We assume no responsibility or liability for these third party policies
or the actions of non-affiliated third parties.
What are
my options to control the use of my personal information?
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Most browsers can be configured to reject cookies or alert you when cookies
are being sent. You may request the removal of your personal information
from our customer records by sending an e-mail to info@thevineyardva.com.
You must provide complete information to facilitate this removal, including
any additional e-mail addresses you have provided to The Vineyard. We
will send an email to confirm your request. After you respond to our confirming
e-mail, we will remove your information from our database. We use this
confirmation process to avoid deleting e-mail addresses due to fraudulent
activity. Residual information may remain in our archives and records,
but this information will not be used for a commercial purpose (however
we may notify you of major changes to our service from time to time).
We reserve the right to retain information on registered members who have
violated our Legal Policies.
What else
should I know about my privacy?
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You should be aware that if you voluntarily disclose personal information
on-line in a public area, that information might be collected and used
by others. We do not control the actions of our visitors and registered
members. If you disclose personal information in a review, Message Board
posting, or any other publicly accessible place, you do so at your own
risk and you understand that your information may be collected and used
by others to send you unsolicited messages, advertisements, or for other
purposes.
Protection of your privacy begins with you . You are solely responsible
for maintaining the secrecy of any passwords, and you should always be
careful and responsible whenever disclosing information online.
This Web Site has security measures in place to protect the loss, misuse,
and alteration of the information under our control. When you place orders
or access your account information, we use a secure server. The secure
server layer (SSL) encrypts all information you input before it is sent
to us.
The Vineyard will not share your personal information with third parties
unless you have consented to the disclosure or the disclosure is necessary
to (1) comply with the law or with legal process, (2) protect and defend
our rights and property, (3) protect our customers or users from misuse
or unauthorized use of the TheVineyardVa.com Web Site, or (4) protect
the personal safety or property of our customers or the public.
Links to Other Web Sites
TheVineyardVa Web Site contains links to other sites, operated by third
parties, that we think may be of interest to you. The Vineyard encourages
third parties to follow appropriate privacy standards and policies, but
is not responsible for the actions of those third parties, the content
of their web sites, or any practices they may follow.
How do
I accept this Privacy Policy?
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By using the TheVineyardVa.com site and services, you signify your acceptance
of this Privacy Policy. If you do not agree or are not comfortable with
any policy described in this Privacy Policy, your only remedy is to discontinue
use of the TheVineyardVa site. We reserve the right to modify this Privacy
Policy at any time. Your continued use of any portion of the TheVineyardVa
site following notification or posting of such changes, will constitute
your acceptance of those changes. If you have questions or concerns about
our specific policies, please send an e-mail to info@thevineyardva.com.
Use By Minors
TheVineyardVa.com site is for adults of legal age in the states or territories
where they reside and usage by minors is not intended. That said, the
safety of children is very important to us. Children, particularly those
under the age of 13, should always ask parents or guardians for permission
before sending personal information to TheVineyardVa.com or to anyone
contacted through our websites.